Is Dev Overloaded by Sustaining?

Is Dev Overloaded by Sustaining?

Symptom: The Development team is continually missing milestones for new product releases. Sales is complaining that the new version they need is unavailable and eroding customer confidence. Diagnosis: One way I can spot this instantly is to look at time sheets or JIRA...
Weirdest Case: Is nobody home?

Weirdest Case: Is nobody home?

Sometimes people ask what was the most egregious skeleton I found in a closet. Without a doubt, it was the case of The Company With No Employees. During technical interviews, it’s normal for one individual to be the main point of contact. That person will refer...
Why is Android QA So Expensive?

Why is Android QA So Expensive?

Background: My client, a mobile app company, discovered that Quality Assurance is spending 80% of its budget on Android. Stated differently, that’s 4x the cost for Android as for iOS. What’s going on? Is one dev team much worse than the other? Diagnosis: I...