LEADERSHIP

Managing Teams and Deal Structures

Building SOPs and JDs to Help a Company Scale

Building SOPs and JDs to Help a Company Scale

The Chairman’s Documentation Rule I Initially Resisted Sometimes we learn from our clients. This one was right. I was serving as Interim CEO for a tech company building a web application, and my role included hiring a number of agencies, devs, and designers....

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Validating Product Demand Before Building Features

Validating Product Demand Before Building Features

I served as interim CTO for a startup developing a consumer product for families. The founder was analytically minded, but several product decisions rested on his personal beliefs about how households make decisions and which features would motivate different users....

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Focusing a Pre-Revenue Company on One Business Model

Focusing a Pre-Revenue Company on One Business Model

A pre-revenue founder hired me to prepare his company for an investment raise. He had written a business plan dozens of pages long. I told him we needed to get the story down to ten slides in ten minutes. The Conversation In the course of interviewing him, I asked a...

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Securing Executive Buy-In to Close a Sale

Securing Executive Buy-In to Close a Sale

Early in my career, I was selling optimization software to a large industrial company. The CFO arranged a meeting with several senior vice presidents whose divisions would be affected by the system. None could approve the purchase alone, but any of them could probably...

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