When the Company Outgrows Its Founding CTO

Leadership - Passing the Keys to a New Team Member

I have helped several startups reorganize as they moved from launch into a growth stage. In one engagement, there was tremendous friction when the technical co-founder was no longer the right person to continue as CTO while the company scaled.

The Role Outgrew the Person Who Created It

The first version of the product required a broad, improvisational developer who could work across the stack and fill gaps quickly. Growth created a different job: leading a hierarchy of project leads, managing enterprise-scale deployments and service contracts, and building depth in database performance, security, reliability, and disaster recovery.

The founder’s historical contribution was never in dispute, but the role had changed faster than the founder’s skills and interests.

Measuring the Job Against the Founder’s Strengths

We evaluated the work the company now required, the founder’s strengths, and which responsibilities could be reassigned without diminishing his equity or standing. A person who can persuade three developers to work through ambiguity may struggle to give a dozen team leaders the consistency and discipline a larger organization demands. Similarly, the skill of downloading desktop tools for personal use isn’t the same as reviewing enterprise service agreements.

Every Form of Recognition Goes on the Table

A negotiation over yielding authority fails when it is framed as a choice between keeping the title and leaving. The workable menu is longer:

  • founder shares recognize what was already built
  • ongoing option grants reward continued contribution
  • salary compensates the current workload
  • shareholder distributions when the board declares them
  • a board seat or advisory role can honor a founder’s right to steer

The reorganizations that succeeded were the ones in which the founder could distinguish being important to the company from holding a particular office forever. The person who first performed a function earned a permanent place in the company’s history. The company still had to ask who was best suited to perform that function now.

Stock for the Past, Options for the Future, Salary for the Present

The mechanism that keeps a title change from becoming an ownership fight is to separate the economics into three categories. Common stock represents contribution made before formation: the concept, intellectual property, early code, relationships. Vesting equity or options represent future labor; a founder who keeps working keeps earning, and one who steps back stops vesting without forfeiting anything already earned. Salary and distributions cover the present; a founder performing billable services is paid for that labor, and the board decides what profit is distributed to owners.

With that separation in place, a founder can hand over an executive title and lose nothing that was already earned. The title describes the job the company needs now.

The Same Structure, Installed at Formation

A later client engaged me to design its cap table and shareholders’ agreement from day one. The founders expected to contribute different amounts of prior work, future labor, and ongoing client service, and every simple even split rests on the assumption that everyone keeps contributing at the same level. At some point there is divergence: one founder wants to push eighty-hour weeks while another would rather phone it in at twenty. The three-category structure absorbed that, and the agreement also set decision rights, board authority, and quarterly vesting (frequent enough to feel continuous, spaced enough to avoid administrative clutter). The same structure can be applied retroactively, to rescue a cap table that was set up wrong.

Disagreements are inevitable, but in both situations I described, each company did best by separating the issue of Founder Compensation from the question of who’s the best person to perform a vital function.

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Posted on

January 9th, 2018