Can Onboarding Take Less Time?
I had a B2B SaaS client with an offering that required substantial Professional Services. In other words, each implementation required a lot of custom work. When comparing this Company against its competitors, the number of hours of Professional Services...
Is Hourly Work Taking Too Long?
Why did this company spend so much more time on hourly Professional Services work than its competitors?
Is a Woman Doing All The Work?
When there’s an exec asleep at the wheel, and a junior member doing all the work, sometimes gender dynamics might be at play.
